SHOP East Port Marina on Dale Hollow Lake Tennessee

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Customer support / Returns
What Can We Help You With Today?
Whether it's shipping and returns, or questions about your order, we're here to help.
 

Wendy & Richard DeVries

Nathan & Lee DeVries

East Port Marina & Resort

5652 East Port Road

Alpine TN 38543

931-879-7511

"PRESS 4"

 

East Port Marina's Return Policy

East Port Marina offers a 30-day return policy on most products.

  • Returns with valid proof of purchase will receive a refund based on the initial form of payment, such as the credit card used for the purchase. "Valid Proof(s) of Purchase" include the order number, order confirmation email, original sales receipt, or pack slip.

 

  • Returns without a Valid Proof of Purchase must be returned using a valid ID and will receive a store credit for the lowest selling price. Store credit may be used for in-store merchandise purchases only.

 

  • Information regarding return activity and from IDs (if applicable for returns without a Valid Proof of Purchase) will be held in a company-wide database of customer return activity.

 

  • To be eligible for a refund, products must be in a clean and resalable condition. Certain items like electronics and motors may not be returned once they have been opened.